Business Continuity

Unicus Interactive implements a set off comprehensive measures and procedures to ensure business continuity and reliability.

Infrastructure
A dedicated IT department is responsible for Infrastructure Engineering, Infrastructure Change and Release Management. Responsible people are informed about all significant events concerning the functioning of the information infrastructure on the 24x7 basis by using mobile phones with Email2SMS service enabled.

Computing Facilities
We have Intel P5 (Core 2 Duo) and 10 servers in our data centers located in New York / India. All our data centers are equipped with efficient air conditioning, fire protection and UPS power protection systems. Each server is built on the RAID technology (Level 1 or Level 5 controllers are used).

Internet Redundancy and Data Exchange
Reliable Internet connection is provided via two independent data links with the bandwidth of 3 and 1 Mbps. The connection between the data centers is provided via fiber-optic links with the bandwidth of 1Gbps. Reliability of power supply is ensured by the presence of 3 separate and independent power feeders at every data center and by the usage of high-performance UPSes.
 
Network Services Reliability
Failover capabilities are implemented for the main network services, such as Mail, DNS, Internet Access, Active Directory and development servers. The Mail Server backup is performed via two backup servers, one located in New York and another – in India. This mechanism ensures that no incoming and outgoing mail is lost.

Security Management
We have developed a number of documents covering our Security Policy: General Network Usage Policy, Sensitive Information Encryption and Exchange Policies. General compliance with our security policy and regulations is ensured by the usage of logon scripts and Group Policies.

Staff Security
We perform careful security checks of every person that is applying for a job. Confidentiality Agreements are an important part of the security system and every employee we hire is to sign such an Agreement. All the security-related cases and incidents are tracked and resolved by Department Managers. We inform all the people we hire about the Company’s security standards and keep this knowledge up-to-date by organizing special training programs on regular basis.

Physical Security and Access Control
We imply a multi-level access control system. On the first level our security service is checking our employee’s ID-badges to ensure they are authorized to access the building / office premises.

Customers Data Protection
We understand that security of our client’s data is number one priority for our business. We use 256 bit algorithm for traffic encryption and 2048 bit public/private keys pair for authentication purposes. Sensitive data is exchanged via SFTP server and PGP is used for emails encryption. We also strictly follow all the governmental rules and regulations for emergency issues.

Additional capacities
For development purposes we build a separate operational (Staging) environment for each project and thus increase resource allocation flexibility and effectiveness.

Security Monitoring
All the processes are constantly monitored by the administrative team and vital information on all the important changes and incidents is tracked and logged via Syslog Server for future audit.

Backup Process and Disaster Recovery
The Information Life Cycle Management (ILM) process we have developed at Unicus Interactive includes a set of data protection and other security-related activities. A special data recovery scenario is presupposed for each kind of potential data loss situation (e.g. hardware or software failure, computer virus, human mistake, etc.). The process of backup copies creation is regulated by the Backup Process Plan.